條款與細則

 

本商店將根據《個人(隱私)條例》的有關規定以及隱私政策保護您的個人信息。 

 

如有任何爭議,我司保留最終決定權,恕不另行通知。

 

由於各電子產品顯示器的設置,所顯示的顏色可能與實際產品略有不同。

 

本商店在售賣價格,促銷優惠和其他營銷活動,這些條款和優惠僅適用於nnmjapan.com本網站, 不包括門市售賣價格。

 

我們為供了更好的購物體驗, 特設購物信心保証, 貨品收到日起計14天內, 不滿意產品,可全數退款或更換產品一次。有關退貨或更交換產品。請先致電XXXXXXX或Whatsapp與我們客服聯絡及安排。不得將產品直接退回, 沒通知情況下產品, 一概不受理退/換.

 

我們的退款及更換產品政策不接受以下情況:

1.打開/使用過的產品;

2.無原裝和未開封包裝;

3.帶有“不可退換”標記的產品;

4.免費禮品/配件/樣品;和/或

5.無相應原始訂單確認書,交貨單。  

 

我們將在退貨/換貨前進行檢查,寄回退/換產品運費費用將由客戶承擔。如產品附有贈送小禮品,客戶亦必須一并退回所有免費贈送的禮品/配件/樣品。

 

退貨和退款政策

 

感謝您在nnmjapan.com購物

 

如果您對購買不完全滿意,我們會為您提供幫助。

 

退貨

 

客戶可享購物信心保証, 從貨品收到日起計14天內, 如不滿意產品可全數退款或更換產品一次。有關退/換產品請先致電XXXXXXX或Whatsapp與我們客服聯絡及安排。不得將產品直接退回, 在沒通知情況下產品, 一概不受理退/換事宜.

 

退/換貨品須知

 

  1. 須是未被使用,並且保留原有包裝配置, 如產品包裝物料, 產品包裝袋、品掛等均拆掉或損毀.

 

  1. 必需要提供退回產品購買單據資料確認, 以証明產品購買日期。

 

退款須知

 

一旦收到退回產品會即時通知您們,而我們亦將對該退回產品進行檢查,需時1-2個工作天, 經檢查後確認產品符合退貨及更換守則,我們將通知您們安排退款或更換事宜。

 

退貨款項,

 

產品退回款項將直接轉到客戶付款銀行的信用卡或Paypal帳戶內。需時約3-5個工作天, 時限需根據您的發卡公司的不同需時亦不同或有誤差.

 

退回貨品運送費用

 

退回產品的運送費將由買家自行支付及費用將不會退還。

 

聯繫我們

 

如對以上產品退回有任何疑問,請隨透過email、電話、或whatsapp與我們聯繫。

 

Return and Refund Policy

 

Thanks for shopping at nnmjapan.com

 

If you are not entirely satisfied with your purchase. We’re here to help.

 

Returns

 

You have 14 calendar days to return an item from the date you received it.

 

To be eligible for a return your item must be unused and in the same condition that you received it. Your item must be in the origin at the packaging.

 

Your item needs to have the receipt or proof purchase.

 

Refunds

 

Once we receive your item we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

 

If your return is approved. We will inform a refund to your credit card or your PayPal account. You will receive the credit within a credit within a cetin amount of days depending on your card issue company.

 

Shipping

 

You much are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

 

Contact Us

 

If you have any question on how to return your item, please feel free to contact us by (phone, email or WhatsApp)

Terms and Condition

 

• Our store will protect your personal information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with nnmjapan.com Privacy Policies.

 

• In case of any dispute, the merchant will retain the right of final decision without prior notice.

 

• Color shown may be slightly different from actual products due to computer monitors settings.

 

• In a situation where there are limitations, price, promotion offers and other marketing campaigns on the nnmjapan.com online stores, the terms and offers are only applicable to nnmjapan.com.

 

• Our exchange policy gives customers better shopping experience. From the day you receive your item, our return policy is valid for 14 days. Item(s) purchased in our store may be exchanged. Please call or Whatsapp at XXXXXXX for further exchange arrangements.

 

Below situations are not acceptable in our refund policy:

1. Opened/used products;

2. Without original and unopened packaging;

3. Products with “non-returnable” remarks;

4. Free Gifts/ Accessories / Samples; and/or

5. Without the corresponding original order confirmation, delivery note.

 

We will check before return/exchange, the original delivery charge and cost of return are borne by customers. Customers must return with all free gifts/accessories/samples.