Shipping area｜Shipping Fee calculation

Our products are mainly sold to customers in Hong Kong, Taiwan, Macau, Mainland China, Singapore, and Japan.

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Local transportation services (including Hong Kong, Taiwan, Macau, Mainland China)

For shopping in our online store, you can choose a) home delivery and b) store pickup.

 

a) For door-to-door delivery, free shipping for purchases over 600 HKD, 30HKD for shipping costs below 600 HKD.

* All our logistics dispatches use SF Express. If freight is charged, please pay directly to SF Express after receiving the goods.

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b) The store picks it up, and customers can choose to pick it up at iSQUARE International Plaza when purchasing products online.

Self mention address:

iSQUARE Tsim Sha Tsui | Tsim Sha Tsui International Plaza

Shop 04, MTR/F, iSQUARE, 63 Nathan Road, Tsim She Tsui,, Kowloon

Shop 4, Metro Floor, International Plaza, 63 Nathan Road, Tsim Sha Tsui, Kowloon

Tel: 2776 1822

 

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International transportation services (including Singapore and Japan etc...)

International transportation is delivered by SF Express, and all international freight charges are borne by the customer, and the freight is paid on delivery.

The time required depends on the selected country/region. If there are customs duties, the tax will be borne by the customer.

* When you place an order online, you agree to the above terms and conditions.

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<About return and exchange>
When delivering, please make sure that the delivered product matches your order.
* If the product is damaged when it arrives, or the product does not match the product you requested, you can return or exchange the product within 7 days after delivery.

*In this case, no return shipping fee will be charged for return or exchange

 

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＊Please note that we cannot accept returns in the following cases＊
・Delivery has exceeded 8 days
・Already used the product
・Products, packaging boxes, manuals, etc. are damaged, soiled, or lost.
・Dirt, damage, or wear due to use, storage, or transportation.

 

＊Returnable situation＊

* For the convenience of customers, we will accept returns and exchanges within 7 days after the arrival of the goods, and only for unused or unopened cases.

*In this case, the customer will be responsible for the round-trip shipping and transit fees.

We try to make the image on the product page as close as possible to the actual product, but the color and shape may vary depending on the monitor you are using.

If it is different from the picture, it is recommended that you return or exchange the goods.

 

*If you want to return or exchange the goods, please be sure to contact us before returning the goods.*